At FMV Işık Schools, SOFRA GRUP has provided food services since 1991. SOFRA GRUP is a Compass Group PLC organization, which is the leading catering, and support services provider.

SOFRA GROUP offers its expertise and experience in catering services in the education sector with the Eurest brand. Please click on the link below for detailed information about Sofra Grup. www.sofragrup.com

Feyziye Mektepleri Foundation Işık Schools (Ayazağa-Nişantaşı-Erenköy Campuses) and Işık University (Ayazağa-Şile Campuses) service buses for the directors, lecturers, students and other personnel are organized by Çınar Tur Tourism Industry and Trade Limited Company.

Çınar Tur Tourism Industry and Trade Limited Company was established by Kani ÇINAR who was Turkey's first student service bus driver.

Having many years of experience, Çınar Tur Tourism Industry and Trade Limited Company is a pioneer in the student shuttle transportation sector. It offers high-quality services with its vision and mission and also with its experienced, educated, and reliable employees.

Service buses, service drivers, and service guides have the conditions specified in the "SCHOOL SERVICE VEHICLES SERVICE REGULATION" published in the Official Gazette dated 14.06.2003 and numbered 25138. Service buses have individual and seat insurance policies according to the number of seats. Our students and staff benefit from the service and assurance of "MEDLINE EMERGENCY DOCTOR AND AMBULANCE" in the face of "Emergency Health Problems" that may be experienced during their transport in the service vehicles. Çınar Tur aims high-quality service by providing in-service training to drivers and guides. From the districts where our schools are located, student service buses are provided in line with the routes determined from the European Side of Istanbul to Büyükçekmece, from the Anatolian Side to Beykoz Tuzla.

QUALITY CERTIFICATE and SECTOR MEMBERSHIPS

Çınar Tur Tourism Industry and Trade Limited Company has certified its sensitivity to quality with the BS-EN ISO 9001-2001 Quality Management System. It is also the member of Istanbul Public Transport Association (ISTAB) 55, T.C. Turkish Patent Institute 2004/41427 and Istanbul Chamber of Commerce (ITO) 89th Vocational Sector with registration number 302755-250337.

Dear Parent, in 2020 – 2021 Academic Year, book and stationery sales will be made only on-line. 24/7 On-line sales provided offer opportunities, which such as shopping from wherever you are at special prices for our school, delivery to the desired address and support with call center at https://fmvisik.okulsepeti.com.tr starting by August 16, 2018.

Okul Sepeti Customer Service: Phone : 0 (850) 333 22 02 Call Center Opening Hours : 09:00 - 19:00 Every day except Sundays starting on August 16, 2018. bilgi@okulsepeti.com.tr. On-line sales website: https://fmvisik.okulsepeti.com.tr

Frequently Asked Questions:

1. How does the system work? How do I do school shopping?

* You enter the https://fmvisik.okulsepeti.com.tr website address. * Select your school and class and reach the list of needs previously noted by the school. * You add the products you want to buy to the shopping cart by pressing the Add button. * You create your membership.* You complete the purchase by entering payment information.

2. How can I pay?

* Credit card (3D secure shopping with 128-bit SSL certificate) * At least 3 installments for upfront price * EFT

3. Is there an option to pay in installments?

* At least 3 installments will be provided to certain credit cards for direct payments from the site. Credit cards that will have the possibility of installments; *Garanti Bank *Yapı Kredi *İşBank *Akbank *Finansbank

4. When will the products be delivered at my address?

* Shipments will be delivered to the buyer within 5 (five) working days at the latest as specified in the contract with the school.

5. Will I pay a shipping fee? * Free shipping for purchases of 100 TL or more. A shipping fee of 7.90 TL will be paid for purchases under 100 TL.

24-hour security is provided with security service, qualified security personnel, electrical security devices, security cameras located at entrance doors and interior sections in all our campuses. Doruk Security Company, which specializes in the field, is responsible for the security services of FMV Işık Schools. The company provides training, management, supervision, discipline, personnel services and security personnel employment to schools in the area of security. Security is carried out in accordance with the instructions prepared within the framework of legal powers. Nişantasi Campus- 233 12 03 (243) Ayazaga Campus- 286 11 30 (514)

As Feyziye Schools Foundation, all our students and employees are covered by Acıbadem Mobile Health membership with the agreement made with Acıbadem Mobile Health. In case of emergency, Acıbadem Mobile Health Ambulance Service 0212 4449724 can be used free of charge. In all the campuses of FMV Işık Schools’ infirmaries, a doctor and nurse is ready to help our students at all times.